logo logo European Journal of Educational Research

EU-JER is is a, peer reviewed, online academic research journal.

Subscribe to

Receive Email Alerts

for special events, calls for papers, and professional development opportunities.

Subscribe

Publisher (HQ)

Eurasian Society of Educational Research
Eurasian Society of Educational Research
7321 Parkway Drive South, Hanover, MD 21076, USA
Eurasian Society of Educational Research
Headquarters
7321 Parkway Drive South, Hanover, MD 21076, USA
supervisor support identification citizenship burnout

A Study of Correlations between Perceived Supervisor Support, Organizational Identification, Organizational Citizenship Behavior, and Burnout at Schools

Tevfik Uzun

In this research, it is aimed to study the correlations between perceived supervisor supports (PSS), organizational identification (OI), organizationa.

I

In this research, it is aimed to study the correlations between perceived supervisor supports (PSS), organizational identification (OI), organizational citizenship behavior (OCB), and burnout of teachers. The research was conducted from the perspective of social change and identity theories. The study group of the research consists of 234 teachers working in the public high schools in Giresun city center during the 2016. In order to collect data in the research, Perceived Supervisor Support Scale developed by Kottke & Sharafinski, Organizational Identification Scale developed by Mael & Ashforth, Organizational Citizenship Behaviors Scale developed by DiPaola, Tarter & Hoy, and "Burnout Scale" developed by Pines were used. The correlations between variables are tested with the structural equation model. According to the results, PSS positively affects the OI and OCB and negatively affects the burnout. OI positively affects the organizational citizenship behavior and negatively affects the burnout.  OI plays a partial mediation role in the correlation between PSS of teachers and their OCB and burnout level. The results contribute to the integration of social change and social identity theories in description of organizational behavior.

Keywords: Supervisor support, identification, citizenship, burnout

cloud_download PDF
Cite
Article Metrics
Views
942
Download
1257
Citations
Crossref
10

Scopus
15

References

Allen, D., Shore, L.M., & Griffeth, R.W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29, 99-118.

Ashforth, B.E., & Mael,F. (1989). Social identity theory and the organization. Academy of Management Review, 14, 20–39.

Avanzi, L., Schuh, S. C., Fraccaroli, F., & van Dick, R. (2015). Why does organizational identification relate to reduced employee burnout? The mediating influence of social support and collective efficacy. Work & Stress, 29, 1-10.

Babin, B. J., & Boles, J. S. (1996). The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing, 72, 57-75.

Balci, A., Baltaci, A., Fidan, T., Cereci, C., & Acar, U. (2012). Orgutsel sosyallesmenin, orgutsel ozdeslesme ve orgutsel vatandaslikla iliskisi: Ilkogretim okulu yoneticileri uzerinde bir arastirma. [The relationship of organizational socialization to organizational identification and organizational citizenship: a search on Turkish primary school administrators].  Journal of Educational Sciences Research, 2, 47-74.

Baloyi, S., van Waveren, C. C., & Chan, K. Y. (2014). The role of supervisor support in predicting employee job satisfaction from their perception of the performance management system: A test of competing models in engineering environments. South African Journal of Industrial Engineering, 25, 85-95.

Bhanthumnavin, D. (2003). Perceived social support from supervisor and group members’ psychological and situational characteristics as predictors of subordinate performance in thai work units. Human Resource Development Quarterly, 14, 74-97.

Brackett, M. A., Palomera, R. , Mojsa-Kaja, J., Reyes, M. R., & Salovey, P. (2010). Emotion regulation ability, burnout, and job satisfaction among British secondary-school teachers. Psychology in the Schools, 47, 406-417.

Burns, L. K. (2016), Perceived organizational support and perceived supervisor support as antecedents of work engagement. Unpublished Master’s Theses. San Jose State University, USA.

Buyukozturk, S. (2014). Sosyal bilimler icin veri analizi. [Data analysis for social sciences] Ankara: Pegem Akademi Yayincilik.

Chen, C. H. V., Wang, S. J., Chang, W. C., & Hu, C. S. (2008). The effect of leader-member exchange, trust, supervisor support on organizational citizenship behavior in nurses. Journal of Nursing Research, 16, 321-328.

Cropanzano, R., Rupp, D. E., & Byrne, Z. S. (2003). The relationship of emotional exhaustion to work attitudes, job performance, and organizational citizenship behaviors. Journal of Applied Psychology, 88, 160–169.

Chan, S. H. J., & Lai, H. Y. I. (2007). Understanding the link between communication satisfaction, perceived justice and organizational citizenship behavior. Journal of Business Research, 70, 214-223.

Chiu, S. F., & Tsai, M. C. (2006). Relationships among burnout, job involvement, and organizational citizenship behavior. The Journal of Psychology, 140(6), 517-530.

DeConinck, J. B., & Johnson, J. T. (2009). The effects of perceived supervisor support, perceived organizational support, and organizational justice on turnover among salespeople. Journal of Personal Selling & Sales Management29(4), 333-350.

DiPaola, M. F., Tarter, C. J. & Hoy, W. K. (2005). Measuring organizational citizenship in schools: the OCB scale. In W. K. Hoy & C. Miskel (Eds.), Educational leadership and reform (pp. 319–342). Greenwich, CN: Information Age.

Dipaola, M. F. & Hoy, W. K. (2005). Organizational citizenship of faculty and achievement of high school students. The High School Journal, 88, 35-44.

Dipaola, M. F. & Neves, P. M. M. (2009). Organizational citizenship behaviors in American and Portuguese public schools. Journal of Educational Administration, 47, 490-507.

Dipaola, M. F. & Tschannen-Moran, M. (2001). Organizational citizenship behaviour in schools and its relation to school climate. Journal of School Leadership, 11, 424-447.

Dorman, J. (2003). Testing a model for teacher burnout. Australian Journal of Educational & Developmental Psychology, 3, 35-47.

Dukerich, J.M., Golden, B.R., & Shortell, S.M. (2002). Beauty is in the eye of the beholder: the impact of organizational identification, identity, and image on the cooperative behaviors of physicians. Administrative Science Quarterly, 3, 507-533.

Elloy, D. F., Everett, J. E., & Flynn,W. R. (1991). An examination of the correlates of job involvement. Group and Organization Management, 16, 160–177.

Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived supervisor support: Contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87, 565-573.

Fernet, C., Guay, F., Senécal, C., & Austin, S. (2012). Predicting intraindividual changes in teacher burnout: The role of perceived school environment and motivational factors. Teaching and Teacher Education, 28, 514-525.

Gok, S., Karatuna, I., & Karaca, P. O. (2015). The role of perceived supervisor support and organizational identification in job satisfaction. Procedia-Social and Behavioral Sciences177, 38-42.

Griffin, M. A., Patterson, M. G., & West, M. A. (2001). Job satisfaction and teamwork: The role of supervisor support. Journal of Organizational Behavior, 22, 537-550.

Guarana, C. L. O. (2010). The moderator effect of organizational identification on the relationship between work context and workforce engagement/burnout. Unpublished Master’s dissertation, The Ohio State University, USA.

James, M. S. L. (2005). Antecedents and consequences of cynicism in organizations: an examination of the potential positive and negative effects on school systems.  Unpublished doctoral dissertation, The Florida State University, Florida.

Kahill, S. (1988). Symptoms of professional burnout: A review of the empirical evidence. Canadian Psychology, 29, 284-297.

Kahn, J. H., Schneider, K. T., Jenkins-Henkelman, T. M., & Moyle, L. L. (2006). Emotional social support and job burnout among high-school teachers: Is it all due to dispositional affectivity? Journal of Organizational Behaviour, 27, 793-807.

Kottke, J. L., & Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and psychological Measurement48(4), 1075-1079.

Lammers, J. C., Atouba, Y. L., & Carlson, E. J. (2013). Which identities matter? A mixed-method study of group, organizational, and professional identities and their relationship to burnout. Management Communication Quarterly, 27(4), 503-536.

Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of organizational Behavior13, 103-123.

Maslach, C., Jackson, S. E. and Leiter, M.P. (1996). MBI: The Maslach burnout inventory. Manual, Consulting Psychologists Press, Palo Alto, CA.

Maslach, C., Schaufeli, W. B. & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397–422.

Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates and consequences. Journal of Vocational Behavior, 61, 20–52.

Meydan, C.H. & Sesen, H. (2015). Yapisal esitlik modellemesi AMOS uygulamalari.  [Structural equation modeling AMOS applications.] Ankara: Detay Yayincilik.

Moorman, R. H. (1991). The relationship between organizational justice and organizational citizenship behaviours: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76, 845–855

Ng, T. W. H., & Sorenson, K. L. 2008. Toward a further understanding of the relationships between perceptions of support and work attitudes: A meta-analysis. Group & Organization Management, 33, 243-268.

Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behaviour. Academy of Management Journal, 36, 527–556

Organ, D. W. (1988). Organizational citizenship behavior: The good solider syndrome. Lexington, MA: Lexington Books.

Ozdem, G. (2012). The relationship between the organizational citizenship behaviors and the organizational and professional commitments of secondary school teachers. Journal of Global Strategic Management, 12, 47-64.

Ozdemir, A. (2010). The relationship of perceived superior support and individualism collectivism with organizational citizenship behaviors in primary schools. Educational Administration: Theory and Practice, 16, 93-112.

Pare, G., & Tremblay, M. (2007). The influence of high-involvement human resources practices, procedural justice, organizational commitment, and citizenship behaviors on information technology professionals' turnover intentions. Group and Organization Management, 32, 326–357.

Pines, A. M. (2005). The burnout measure short version (BMS). International Journal of Stress Management, 12(1), 78-88.

Riketta, M. (2005). Organizational identification: A meta-analysis. Journal of Vocational Behavior, 66, 358-384.

Riketta, M., & van Dick, R. (2005). Foci of attachment in organizations: A meta-analytic comparison of the strength and correlates of workgroup versus organizational identification and commitment. Journal of Vocational Behavior67, 490-510.

Salehi, M., & Gholtash, A. (2011). The relationship between job satisfaction, job burnout and organizational commitment with the organizational citizenship behavior among members of faculty in the Islamic Azad University–first district branches, in order to provide the appropriate model. Procedia-Social and Behavioral Sciences, 15, 306-310.

Schaufeli, W. B., Leiter, M. P. & Maslach, C. (2008). Burnout: 35 years of research and practice. Career Development International, 14, 204–220.

Schumacker, R. E., & Lomax, R. G. (2012). A beginner's guide to structural equation modeling. New York: Routledge.

Shanock, L. R., & Eisenberger, R. (2006). When supervisors feel supported: relationships with subordinates' perceived supervisor support, perceived organizational support, and performance. Journal of Applied psychology, 91, 689.

Shen, Y., Jackson, T., Ding, C., Yuan, D., Zhao, L., Dou, Y., & Zhang, Q. (2014). Linking perceived organizational support with employee work outcomes in a Chinese context: Organizational identification as a mediator. European Management Journal, 32, 406-412.

Sluss, D. M., Klimchak, M., & Holmes, J. J. (2008). Perceived organizational support as a mediator between relational exchange and organizational identification. Journal of Vocational Behavior, 73, 457-464.

Tasdan, M. & Yilmaz, K. (2008). Organizational citizenship and organizational justice scales’ adaptation to Turkish. Education and Science, 33, 87–96.

Tickle, B.R. Chang, M., & Sunha, K. (2011). Administrative support and its mediating effect on US public school teachers. Teaching and Teacher Education, 27, 342-349.

Tumkaya, S., Cam, S., & Cavusoglu, I. (2009). Tukenmislik olcegi kisa versiyonunun Turkce'ye uyarlama, gecerlik ve guvenirlik calismasi. [Turkish adaptation of the burnout snydrome inventory short version]. Journal of Çukurova University Institute of Social Sciences, 18, 387–398.

van Dick, R., van Knippenberg, D., Kerschreiter, R., Hertel, G., & Wieseke, J. (2008). Interactive effects of work group and organizational identification on job satisfaction and extra-role behavior. Journal of Vocational Behavior, 72, 388-399.

van Dick, R., Grojean, M. W., Christ, O., & Wieseke, J. (2006). Identity and the extra mile: Relationships between organizational identification and organizational citizenship behaviour. British Journal of Management, 17, 283-301.

van Knippenberg, D. (2000). Work motivation and performance: A social identity perspective. Applied Psychology: An International Review, 49, 357–371

van Knippenberg, D., & Sleebos, E. (2006). Organizational identification versus organizational commitment: Self‐definition, social exchange, and job attitudes. Journal of Organizational Behavior, 27, 571-584.

van Knippenberg, D., & van Schie, E. C. M. (2000). Foci and correlations of organizational identification. Journal of Occupational and Organizational Psychology, 73, 137–147.

van Knippenberg, D., van Dick, R., and Tavares, S. (2007). Social identity and social exchange: Identification, support, and withdrawal from the job. Journal of Applied Social Psychology, 37, 457–477.

van Dick, R. (2001). Identification in Organizational Contexts: Linking Theory and Research From Social and Organizational Psychology. International Journal of Management Reviews, 3,265 – 283.

Wang, Z. (2014). Perceived supervisor support and organizational citizenship behavior: The role of organizational commitment. International Journal of Business and Social Science, 5, 210-214.

Wang, L., Hinrichs, T. K., Prieto, L. and Howell, P. J. (2013). Five dimensions of organizational citizenship behavior: Comparing antecedents and levels of engagement in China and the US.  Asia Pac J Manag, 30, 115–147. 

Yadav, M., & Rangnekar, S. (2015). Supervisory support and organizational citizenship behavior: Mediating role of participation in decision making and job satisfaction. Evidence-Based HRM: A Global Forum for Empirical Scholarship, 3, 258–278.

Yilmaz, K. (2012). The relationship between primary school teachers’ job satisfaction levels and organizational citizenship behaviors. Anadolu Journal of Educational Sciences International2, 1-14.

Zhang, Y., Guo, Y., & Newman, A. (2017). Identity judgments, work engagement and organizational citizenship behavior: The mediating effects based on group engagement model. Tourism Management, 61, 190-197.

...